Terms of Service

Effective date: May 21, 2026
Last updated: May 26, 2026

These Terms of Service (“Terms”) govern your use of the Biteva mobile application (the “Service”) provided by Biteva (“we”, “our”, “us”). Please read them carefully.

By creating an account or using the Service, you agree to be bound by these Terms.

1. The Service

Biteva provides an AI-powered tool to help you estimate the calorie and nutritional content of meals from photos. The Service is designed for general wellness and educational purposes only.

What Biteva is NOT

Biteva is not a medical device, medical service, or medical advice tool. Calorie and nutritional estimates produced by our AI are approximate and may be inaccurate. Do not rely on Biteva for:

Medical, dietary, or nutritional advice
Treatment of any health condition (including diabetes, eating disorders, food allergies, or any other condition)
Decisions that require professional medical or dietary guidance

Always consult a qualified healthcare professional, registered dietitian, or other licensed expert for medical, dietary, or nutritional decisions.

AI accuracy

Our AI uses computer vision to estimate calories and nutrients from photos. Estimates are approximations and can be significantly inaccurate. Factors that affect accuracy include:

Photo angle, lighting, and composition
Portion sizes that are difficult to estimate visually
Hidden ingredients (oils, sauces, dressings)
Foods the AI has not been trained on

You are responsible for reviewing AI estimates and adjusting them based on your own judgment. We provide manual editing tools for this purpose.

2. Eligibility

To use Biteva, you must:

Be at least 13 years old (or 16 if you are in the European Economic Area)
Have the legal capacity to enter into a binding agreement
Not be barred from using the Service under applicable law

If you are under the age of majority in your jurisdiction, you must have permission from a parent or legal guardian.

3. Your account

You are responsible for:

Providing accurate information when creating your account
Maintaining the confidentiality of your account credentials
All activity that occurs under your account
Notifying us immediately of any unauthorized use of your account

You may not share your account with others. You may not create multiple accounts to circumvent restrictions.

4. Acceptable use

When using Biteva, you agree NOT to:

Use the Service for any unlawful purpose
Upload photos that contain illegal, harmful, harassing, or copyrighted content that you do not own
Upload photos that are not of your own meals (for example, photos of other people or identifying information of others)
Attempt to reverse engineer, decompile, or disassemble the app
Use the Service to develop a competing product or service
Use automated tools (bots, scrapers) to access the Service
Interfere with or disrupt the Service or our servers
Impersonate any person or misrepresent your identity
Violate any applicable law or regulation

We reserve the right to terminate accounts that violate these rules.

5. Your content

Photos and meal data

You retain ownership of all photos and meal data you upload (“Your Content”). By uploading content to Biteva, you grant us a limited, non-exclusive, royalty-free license to:

Process your photos using our AI analysis pipeline
Store your content on our servers to provide the Service to you
Use anonymized, aggregated data to improve the Service (see Privacy Policy)

This license terminates when you delete the content or your account, except for the limited purpose of providing the Service and complying with legal obligations.

We do NOT

Sell your content
Share your content publicly
Use your photos to train third party AI models
Display your content to other users

6. Intellectual property

The Service, including all software, designs, text, graphics, and trademarks (excluding Your Content), is owned by Biteva and is protected by intellectual property laws. You receive a limited, non-transferable license to use the Service for personal, non-commercial purposes only.

You may not copy, modify, distribute, or create derivative works based on the Service.

7. Service availability

We work to keep the Service available 24/7, but we do not guarantee:

Uninterrupted access (planned maintenance or unplanned outages may occur)
Error-free operation
Compatibility with all devices or operating systems
That any specific feature will remain available

We may modify, suspend, or discontinue any part of the Service at any time.

8. Pricing and payment

The Service is currently offered free of charge. We reserve the right to introduce paid features, subscriptions, or other monetization in future versions of the Service. If we do, we will provide reasonable notice and updated terms before applying any charges to your account.

9. Termination

By you

You may stop using the Service at any time and delete your account from within the app (Settings → Account → Delete Account). Account deletion is irreversible.

By us

We may suspend or terminate your account if:

You violate these Terms
We reasonably believe your account is being used fraudulently or illegally
We are required by law or legal process
We discontinue the Service

Upon termination, all licenses granted to you under these Terms end. Provisions of these Terms that by their nature should survive termination (disclaimers, limitation of liability, indemnification) will survive.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

THE SERVICE WILL MEET YOUR REQUIREMENTS
THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
AI ESTIMATES WILL BE ACCURATE
ANY DEFECTS WILL BE CORRECTED

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BITEVA AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING OUT OF YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED ONE HUNDRED US DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE PAST TWELVE MONTHS, WHICHEVER IS GREATER.

This limitation applies regardless of the legal theory on which the claim is based and even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Biteva from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of:

Your use of the Service
Your violation of these Terms
Your violation of any third party rights
Your Content

13. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms or the Service will be resolved through good-faith negotiation. If we cannot resolve a dispute informally, you and we agree to bring any claim in the state or federal courts located in Delaware.

If you are a consumer, this clause does not deprive you of any mandatory protections under the law of your country of residence.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will:

Update the “Last updated” date at the top
Notify you via the app or by email for material changes
Post the updated Terms at this URL

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service and delete your account.

15. Miscellaneous

Severability: if any provision of these Terms is found unenforceable, the remaining provisions will continue in full force.
No waiver: our failure to enforce any right or provision is not a waiver of that right.
Entire agreement: these Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.
Assignment: you may not transfer or assign your rights under these Terms. We may assign our rights and obligations without restriction.

16. Contact

For questions about these Terms, contact us at:

Email: supai_cal@outlook.com

Thank you for using Biteva.